Water/Flood

Water Damage and Flood Restoration

Like 911 We Respond 24 HOURS A DAY – 7 DAYS A WEEK

Do you have water seeping in your basement or crawlspace? Is your home flooded because of frozen broken pipes? Did a hose break on appliance to cause sudden flooding? Most importantly, do you know what to do?

The steps a homeowner takes immediately after water damage occurs will have a significant impact on the amount of damage that occurs and how quickly their home can be restored back to normal.

The worst mistake a homeowner can make when they have water damage is to try and dry it themselves, or to leave it to air dry. Over time, mildew will form and cause the carpet backing to disintegrate and sheetrock to dissolve and crumble. Plus, totally offensive odors will develop if the problem is not corrected.

If your property has been impacted by water damage, don’t delay! Call TCM Restoration & Cleaning right away. Our team is available 24/7, and our mission is to get your home & life back to normal as quickly as possible.

Professional Expertise, Local Service

At TCM Restoration & Cleaning, we take care of your water damage problem from start to finish. We understand your frustrations & inconvenience of having your home in disarray and will work quickly to limit the damage, cleanup the mess, and completely restore your property back to normal.

Unlike other companies that only perform water extraction and drying, TCM Restoration & Cleaning is a full-service restoration contractor. We’ll remove the water and then make any repairs necessary to restore your property back to the way it was before.

We will:

  • Protect your furnishings
  • Extract water
  • Disengage carpet
  • Remove or save carpet padding (depending on the type of damage)
  • Treat carpet and flooring with a mildewcide
  • Dry and restore affected contents
  • Install airmovers and dehumidifiers
  • Monitor the drying process daily
  • Re-install pad and carpet, and replace furniture and doors
  • Repair ceilings and drywall
  • Painting and finishing

We work with and have a very good rapport with all insurance companies.

4 Immediate Steps in a Water Emergency

When water damage occurs, even a few hours can make the difference in saving expensive carpets and furniture. If you are ever in an emergency situation with water running everywhere, here are some steps you can take to minimize your losses.

1. Avoid Hazards

Be extremely careful of the deadly combination of water and electricity. Also, be cautious of slippery wet carpets and floors. Stay away from raw sewage backups which contain nasty bacteria and can be harmful to your health.

2. Stop the Source

If you haven’t located the source of the water, call us immediately and we will guide you through this – 373-7410 in Wasilla or 562-7410 in Anchorage. It is very critical to stop the water as soon as possible!

3. Take immediate action

Call TCM Restoration & Cleaning24 hours a day, 7 days a week. You will always be answered by friendly staff. No answering machines here! Our dispatchers will have a water damage expert contact you immediately. Call us now! After you call us, we’re on our way.

4. Remove Furniture

Wood furniture will cause stains which cannot be removed. Rust stains from metal are difficult to remove and may be permanent. 95% of water damage jobs are restorable, and the 5% which aren’t restorable, most are caused by not doing this. So either move furniture that’s even near water or place something under the legs.

If you are ever in the unfortunate predicament of having water damage in your home, TCM Restoration & Cleaning can expertly dry and restore your home & your belongings for you. We have expert trained restoration teams ready to go 24 hours a day, 7 days a week to assist you in a water emergency.

Contact Us Today

If you are faced with a water damage problem, do the smart thing and call TCM Restoration & Cleaning at 562-7410 Anchorage or 373-7410 Mat Su Valley. We are here to help you in your time of emergency. We have crews ready to respond 24 hours a day.

What to Do After Water Damage

What you should DO:

  • Contact a plumber or contractor to eliminate water source (i.e. shut off water or fix roof).
  • Contact TCM Restoration & Cleaning to remove standing water and inspect damage.
  • Call your insurance company.
  • Safety considerations permitting, turn off circuit breakers supplying electricity to wet areas and unplug and remove any small electrical devices currently located on wet carpet or other wet surfaces.
  • Remove and secure small furniture items as much as possible to prevent rust or stains and to expedite restoration.
  • Place aluminum foil under legs of wood furniture, especially antiques, which may permanently stain carpet.
  • Hang draperies and pin up furniture skirts as required to prevent contact with wet carpet (water marks, browning, dye transfer, or migration).
  • Remove books, shoes, paper goods, fabrics, potted plants, or other items that may stain carpet. Check especially under beds and in closets for these items.
  • Remove and secure breakable, moisture sensitive, or high value items.
  • Make plans for restoration crews to remove large furniture items onto dry carpet, linoleum, garage, or storage areas.

What you should NOT DO:

  • Use your home vacuum, as electrical shock may result, as well as damage to the equipment itself.
  • Place newspaper on wet surfaces, as newspaper ink transfers easily.
  • Walk on wet surfaces any more than necessary in order to minimize safety hazards and to keep from spreading damage.
  • Activate the HVAC system if it has been directly contacted by water; it might serve as a means of spreading contamination.
  • Adjust indoor temperature unless instructed to do so by a qualified technician.