"Prompt, courteous, quick. I called expecting a full week to wait...instead was surprised they could get me in next day...only took an hour."
"Great-Super job! Surprised at how clean it was. Very nice service man! Made us feel comfortable/very courteous. Did excellent job. Happy with professionalism, way the job was performed, outcome of the carpet job. Looks better than when we moved in."
"Friendly, punctual, nice work! Fulfilled one of the requirements toward getting rental deposit back. Carpet looks clean as it can and smells good."
"First time! So far, so good! On time & stuck to agreed costs. Attention to detail. Knowledge of products used. The carpet is clean & it looks great. Hunter was very professional & knowledgeable. He also was diligent & careful moving furniture."
"The personnel of TCM should all be commended for their professional integrity and immediate response. They continued to ensure all necessary work was completed."
"Very courteous & professional. Everyone was friendly and very concerned about protecting our possessions. We've found a company that we can go to when we have a project we need help with. We would highly recommend TCM to family and friends."
"Great job! Very easy to work with. Pasha and Ivan are very conscientious hard workers! Alex did a great job communicating and being responsive to every little detail. Always available. Great managing skills. High integrity through out the entire project. Great communication."
"Good. This was the first time we had experienced any pipes bursting and it was more than frightening to see all that water and potential damage. Our rental unit was over flowed with water on a very cold winter day and Wayne Martin came in with a very cool, calming demeanor and reassured us TCM can take care of the problem. Benefits: 1) Not having to worry about cleaning up all the water and potential mold. 2) Your company provides opportunity to repair everything damaged without dealing with other contractors."
"Very happy and impressed with the service I received. Everything was done for me. I didn't have to lift a finger to dry out the floor to install of new carpet."
"Our travertine flooring was in desperate need of cleaning. I was nervous the outcome of professional cleaning could damage the flooring but it certainly did not. Service techs were very professional, very detailed in educating me in the cleaning process."
"Very professional staff, very quickly responsive, timely, friendly, good quality work! Can't say enough about how great the staff was! Felt like we were actually heard about what we wanted & didn't want. Flexible, but then when we were ready to move forward the work was fast & quality great. We always felt like knew what was going on the plan & what to expect. We appreciated the knowledge you had about insurance and worked w/them to make it easy & seamless from beginning to end. This was our first restoration project so we were glad that you were easy to work with & made the experience easy & timely."
"Superb work, high integrity, honesty & caring. Basement restoration as well as a top floor washer dryer installation. Care of the elderly. We can now wash laundry upstairs. This eliminates tripping & falling and injury on a staircase. This was carefully engineered and so very well done."
"I am an insurance agent and when I need a restoration company it's because my clients are in crisis. I have used TCM several times and their customer service is incredible - a real treat for someone in my position. 1 year ago I had a client sustain water damage to their home. She took the time to stop by my office A YEAR LATER and reiterate how good her experience with TCM was! For me that is more valuable than gold. Thank you TCM!"
"I'm very happy with my whole experience. Everyone was very professional and worked very hard to get the job completed. You were here with in an hour of me calling and got the water and damage all cleaned up within the first day. The benefits I value the most are the good quality work and attention to details. This will help me sell my house for a better price."
"You guys did an excellent job coming in and cleaning up our water damage. You were very speedy and helpful getting us back in business. You came in and gave us a quote and were very willing and eager to work late and do what needed to be done to clean up and stop water damage. The advantage of being able to finish drying our store out by removing the rest of the water and drying the walls allowed us to open our store in a timely manner."
We had our washing machine break down and flood our hallway and closet. I called and you came right, fixed the water damaged areas & cleaned up our mess. The cleaners answered all my questions, was very nice and did a great job. The greatest benefit is knowing that I won't have to worry about our carpets, especially the water damaged areas."
"Great results for cleaning and renewing older tiles! The guys were great to work with. Most pleasant! Value nice newer entry & hallway and won't have to replace all for years."
"All the grout was cleaned and re-colored. It looks awesome, done in a timely, professional manner. I will refer anyone needing tile work to your company without hesitation. Value fair price, good work and guarantee."
"Very customer service focused. The tile and grout looks great! Very pleased with the results."
"Professional & competent. The floor tile cleaning & sealing was well done and thorough. I especially appreciate the file folder with information and copies of your work order."
"Very professional, on time, excellent work and communication, friendly, respectful, quality work. All appointments have been executed professionally on time and with great work ethics. Walked me through before and after the jobs were complete. Excellent at explaining the process."
"So far I'm impressed. We had our living room carpets cleaned after having new carpet installed a year ago. My carpet looks brand new again. And we have seven dogs!! The dog smell is gone and the service was quick!"
"Skylar arrived early and was friendly & professional. He listened to my specific needs and went above and beyond to give us beautifully clean carpet! I love that the company confirmed our appointment and that Skylar was early. Also there was a nasty wax spill that he was determined to get out for us-he won!"
"Very friendly, personable and professional. My dirty white carpet is now white again! They removed the dirt my kids tracked in all over. I appreciate the customer loyalty discounts and information about carpet care."
"Excellent! Great customer service, quick cleaning & it was quick & easy to get an estimate & appointment. The carpets look great! I am happy with all the options you provide for carpet cleanings & the customer service was great! Overall my carpets are amazing!"
"You guys always do a fantastic job. I'm always amazed at how clean everything looks. One of the bedrooms sustained water damage to the carpet while we were out of town. After cleaning you would never know how it looked before. The biggest benefit is having clean carpets every year. And I also appreciate the fact that of any of the stains return you will come back and take care of it."
"First time. Tanner was fast, friendly, thorough, efficient. Were able to remove cat urine, which is AWESOME! Thoroughly cleaned 3 bedrooms in less than 2 hours."
"First time. Very good. I couldn't believe how clean my furniture came and traffic areas on the carpet. Excellent work, very experienced. Game me some pointers on how to keep my carpet nice looking. Very professional worker. Your rebate is good, your technician was very pleasant and courteous."
"Used 6 times. Excellent. Awesome customer service. Very thorough cleaning, great looking carpet and furniture. Looks like new. Quality customer service-no hesitation to call again."
"First time. You have a great staff; the exact quote was just that-no extra or hidden cost; our carpet & furniture look brand new; totally a great job! Your cleaning crew made our 10 yr old sofa look "show room" new, I didn't think that was possible! We won't have to go through the estimate hassle again, we'll be calling you."
"I am very pleased with the courtesy of the employees. They were very thorough in cleaning my floors and furniture. He took his time and did not rush to get the job done."
"Very good. Always a great job. Great service every time and excellent cleaning of furniture."
"You always do an amazing job, our carpets are always clean after! I was very pleased with how thorough the cleaning was. We have a lot of pets so it is very important that it's done well!"
TCM is quick, timely & efficient. The cleaner is courteous & has attention to detail. Carpet looks like new.
Everyone I've had out to the house is pleasant to work with and I appreciate the ease of scheduling. Carpets are cleaned and returned to like new condition. Staff are friendly to work with! Rebates for future cleanings are appreciated w/two dogs in the house.
The company is professional and if we were staying in Alaska I would be a repeat customer. Kaleb was friendly, showed up on time and explained the process before starting. Courteous receptionist & easy scheduling.
Super easy to schedule, fast, prompt, courteous. Jake is wonderful! Love that you donated the gift certificate to a youth hockey org. Valley Thunder. I appreciate how polite Jake was. He called when he was running ahead so he could fit us in early.
Great ! I had a dog that got sick and I just couldn't clean it up. The tech came and saved the day.
Helpful, professional and very punctual. Done and clean in a timely manner.
Great company ! They got the majority of the bad stains out of my carpet.
Superior Cleaning, Great Customer Service , Will use again.
Carpets look clean and free if there are still stains
I have enjoyed working with this company and would use them again in the future. Everyone was very helpful and friendly and I appreciate the timely service
Staff was extremely friendly, polite and respectful. Carpet Tech gave complete details on the package options made it easy and quick to choose. Prices were less than expected. Appointments were scheduled quickly for both my places in Anchorage and Wasilla within a couple of days.
I have always heard good things about TCM, but this was my first time using them. They were able to get me in quickly with short notice.
Very Positive experience, They were polite and professional. My carpets look fabulous.
TCM was very professional, thorough, prompt, friendly and courteous. Everything that was explained and promised was followed through on and done with meticulous attention to detail. It is a strong message of one says and doing it well.
Pricing discount incentives made cleaning carpets affordable. Thank you !
Super impressed. Very professional about customer in every way.
Very professional, provided clear documentation and provided a complete and thorough cleaning professional ( Hard worker)
Awesome!! Excellent and friendly service!
Great Service with weekend appointments.
I called TCM because of the good people and good work they do. I appreciate the staff at the office and how pleasant they were to talk to and the guys that did the work did a great job. Thanks
First time customer. You guys are awesome. Professional efficient employees, happy to work around my kids and provided excellent service. Fast response time excellent attention to detail.
I was impressed with how quickly you were able to come out. Ronnie did a great job. He was very helpful and polite.
Great Job! Cleaner than I thought possible. Friendly staff.
We had some deep traffic stains that I thought wouldn't come out but the contrast between traffic and covered ares is greatly reduced.
Great Job ! Thorough and carpets smell great . Hunter was very friendly and professional. My carpets look amazing.
They have always done a great job. Every experience has been great. They are very punctual professional. I get extremely clean carpets.
Professional, thorough and followed up even though it was only a small project.
Amazing ! Tanner Wowed me with his respect for his company. He was very friendly and professional.Hunter was also every bit as impressive as the first. Both employees I encountered were very clean cut and mannerly. And my first impression of the company was the lady who set up my appointment who I was able to do business with comfortably.
I have white furniture and they did an excellent job in removing stains, including pet stains. I highly recommend TCM. I am so glad to have been introduced to them.
Great - Super job !! Surprised at how clean it was- very nice service Man! He mad us feel comfortable very courteous. Did and excellent job! . Carpets look better than when we moved in.
Friendly, informative, punctual Nice work !! Carpets look clean and smell good.
So impressed. Isaac was wonderful- hard working and very helpful. He walked me through the plan and exceeded my expectations.
Friendly, knowledgeable staff. Isaac was very willing to listen and explain in detail the overall carpet treatment available. Very informative and professional.
Very prompt service quote and scheduled within 48 hours. Very courteous and Friendly.
Wonderful, professional and very friendly local company.
Excellent Cleaning company. Carpets smell good.
Impressed!! My carpets look brand new again! The dog smell is gone and the service was quick.
Carpets look amazing ! Like new again!
Excellent Customer Service. Courteous and Informative. Carpets smell Fresh !
Very professional, on time, excellent communication, friendly, respectful and excellent quality of work.
Clean Carpets and professional employee with great customer service.
Casey has a great attitude and is an asset to TCM. Respectful, polite, kind and caring. He asked for my approval of his hard work. Never had a bad experience with TCM. They care for my home and furnishings.
Very Friendly, Answered questions with maximum knowledge. The whole process has been super nice. He did a wonderful job on my carpets and went above and beyond to make sure they were clean. My carpets look fabulous and smell wonderful!
We are so vert glad we chose TCM. We trust your word- you do what you say you will do. I love the staff Honesty and a great work ethic. We have ver light carpet and through family and pet illness issues, it was heavily soiled. Your cred did not stop until it was all clean. So happy! It looks amazing !!!You honored the warranty even though you didn't have to, and you did as thorough of a job as the first time. Your staff was so nice, and even sang and hummed as he worked. We are very happy customers.
Always friendly on the phone and polite and professional in person. I appreciated the punctuality and professionalism of your staff.
I cant wait to loll around on my couch, which is now stain free. I also love to walk around barefoot on the newly cleaned carpets.
Melissa in the office was charming and very informative. Hayden was polite and very respectful. He was knowledgeable and a hard worker. Pricing was clear upfront and received a very thorough carpet cleaning. I am very happy.
Over feeling about carpet cleaning was awesome !! Jason explained step by step! Professional hard working employee aimed to satisfy me. My service request was also done the day I called. There was no chemical smell. The explanation and the outcome were great.
Company did great work ! Everything was clean and dry within a couple of hours. Quality and cost were great !
Great job on the whole house !!
Excellent carpet cleaning! Jake was prompt and right on time. Nice clean carpets and pet stains removed.
Carpet cleaning was great !! Service technicians are always friendly and helpful. Quick response time on services and I appreciate the reminder calls as well as the technicians call asking if they can be early.
Extremely satisfied with the professionalism and the job performed. Jason was professional and the service was fast and the carpets look great.
Great Work!! Very detailed and professional!
Totally awesome Tech was very friendly and knowledgeable. Showed up on time and completed their work quickly and efficiently.
You came highly recommended . Efficient Friendly Service, on time and professional. Carpets look great and were affordable.
The company does excellent work. My oriental rug looks great. My stairs are in a heavy traffic area and cleaned up beautifully. Polite and competent service. .
Genuinely pleased with every aspect of working with you guys. Great results, service and availability. Isaac was prompt, pleasant to work with & efficient. My old carpets have years more life for pennies on the dollar. Old gross carpets turned to fresh sanitary carpets for 200. i wish I had done this years ago.
This was my first time. I will be definitely be utilizing your company's services again in the future! My carpets look brand new. Prompt arrival and friendly interaction. Tech arrived during window and exhibited professionalism form the start. . above and beyond customer service. Extremely kind and professional technician. My carpets look brand new again I could not be happier with service.
Courteous and thorough. My pets soiled my carpet badly. The technician, Isaac, spent extra time and care to clean those areas.
Awesome ! Very Professional, affordable and fast. Our technician was very knowledgeable and friendly.
All of the ink stains were removed.
This was the first time. The technician went over my concerns with me and dit better than I had expected. He was polite and considerate. He called to let me know he was on his way. HE managed to get out the spot in the hallway that the dog did after the earthquake and also was able to remove the spots from my kids that I had not idea what they were. I really appreciated the technitian 's promptness and his attention to detail.
Professional and Courteous! Good Job on what needed to be done. Prompt service Employee was professional. Will use TCM again! I will use TCM for both y business and personal carpet cleaning needs.
Couch/ loveseat .. Courteous and timely. Followed through with Communication and also explained process well.
My house sure smells better!! My questions were answered about my problem spots.
a good job was done . Prompt to appointment. Stands behind cleaning. Avaialble on short notice.
Very Friendly and offered to come back if any stains reappeared or if anything gets spilled within 30 days.
My overall feeling bout our carpet cleain was wonderful. On time and sweet and hard worker even though there was a wait for the machine to thaw. He was patient and kind. -9 degree temp while machine got started. THen he was fast and a very good worker. My carpet is clean under my furniture and all. SO happy! Thank you !
TCM Always does a good job consistently. Great Customer Service from the office to the field.