TCM Restoration Reviews From Anchorage and the Mat-Su Valley

Reviews

200+ Google Reviews From Anchorage and Palmer Customers

Anchorage, AK

  
 
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Karen Dunlap 
 
4 days ago
 
 
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Great team! All of the employees were extremely professional and explained everything to me very clearly. They did an amazing job! I would definitely recommend them.
  
 
 
 
 
 
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 Cheri Gillian 
 
10 days ago
 
 
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Very good work, showed up exactly as promised and completed work efficiently and professionally. Their services are in-demand, so scheduling quickly is key as your remediation date will still be several weeks out. I will call TCM again should I need similar services in the future. Only two reasons I stopped short of giving 5 stars: 1) The proof is in the pudding. That is, the work looks excellent at this time. Only time will reveal whether or not the mold was completely removed. And, 2) Due to various timing issues, it took several calls from me to initially connect with the scheduler--a lovely person who apologized for the delay. I recommend TCM.
  
 
 
 
 
 
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 Thomas 
 
27 days ago
 
 
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Our small HoA needed crawlspace cleaning due to previous flooding for one of the Units. TCM Restoration was great in getting the mold mess removed, and the tarps/insulation replaced. Will definitely look to using them again in the future!
  
 
 
 
 
 
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 Nolan Heath 
 
45 days ago
 
 
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+4
First of all I hope nobody has to go through a fire.  However TCM worked well with our insurance representatives to determine what was damaged and what could be cleaned and stored until we can get back into our home.  TCM also provided us with a detailed list/with pictures of all the stored items.  They removed most of the damaged goods from the house and garage once they had the OK from the insurance company.  There were some items that they couldn’t put in the dumpster (fluids or equipment with fluids, freezer, fridge, and heavy or bulky items that they still need to dispose of.  This has taken longer than needed.  They have the new framing completed but still waiting on the roofing contractor to return and finish with the shingles and siding.  We are 5 months into this project estimated at 8-10 months.  Estimates for some additional work that we were considering as upgrades out of our pocket were exceptionally high so we have decided not to do them.  There were a couple estimates that were reasonably priced.  So far we are pleased with the work.  It is quality work. We understand the challenges of getting contractors when there is so few of them that are good and so much work to do.  We sure appreciate them
  
 
 
 
 
 
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 Wendy Wilkins 
 
53 days ago
 
 
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Maddy is absolutely awesome!   She has walked us through the entire process to ensure urgency and adequate customer satisfaction!!!!
I am so glad we chose TCM, they truly advocate for the consumer!
  
 
 
 
 
 
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 Zachary Jenkins 
 
54 days ago
 
 
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If you are in a tight spot and need a home emergency taken care of immediately, TCM has your back. Had a bathroom flood into the kitchen ceiling a week before guests were supposed to arrive. Thanks to TCM we got everything operational and cleaned up before they arrived. Shout out to the demo crew who did a stellar job at protection and gave me updates every step of the way: Ian, Tristin, Wyatt, Brandon. Cheers y'all
  
 
 
 
 
 
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 Kim Paisley 
 
62 days ago
 
 
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Did as they expressed . Completed ..  Great
  
 
 
 
 
 
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 Charles Sink 
 
74 days ago
 
 
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The workers were courteous and informative.
The first day they were leaving at the end of the day and we went outside to catch up with what was going on. It would be good for them to keep us informed especially on the first day before leaving. After the first day, they kept us informed at the end of the day. They always texted us when they came by in the morning. I had to allow they access to the unit each morning.
  
 
 
 
 
 
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 Heidi B 
 
108 days ago
 
 
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TCM did the dry out and mitigation work after major water leaks in both of my bathrooms. Brandon with mitigation was great to work with. He is professional, responsive and thorough. Brandon went the extra mile with drying out not just the bathrooms but the crawlspace and came back regularly to check the dryout progress. It’s an added benefit that he is calm and pleasant to work with in what could be an unpleasant experience.
  
 
 
 
 
 
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 Keven Kleweno 
 
154 days ago
 
 
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TCM has worked with me on a cleanup project that occurred while I was out of town.  They provided information to me that the insurance company continued to tell me they had not recieved as we moved through the cleanup phase of the project.  Looking forward to working with TCM putting everything back together.

Thanks
  
 
 
 
 
 
 
 
 
 

Palmer, AK

 
 
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Matt Daniels 
 
3 days ago
 
 
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I spoke to Madison on the phone discussing mold mitigation concerns, she was beyond helpful, and extremely knowledgeable about everything I had questions about.

I wouldn’t recommend anybody but TCM for water leak and mold issues.
  
 
 
 
 
 
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 Susan Cassino 
 
7 days ago
 
 
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5 star service. Christopher  & Matthew showed up on time, explained their procedure during the process, very thorough and I am very please with their service and job completion.  Awesome job
  
 
 
 
 
 
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 Richard Webb 
 
10 days ago
 
 
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I am very grateful for the attention given to me by TCM.  Connor & Ian came to the house quickly and began mitigation of the water damage.  Removed some problem padding & started the drying & dehydration process.  Looking forward to a successful outcome.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Joseph Toffolo 
 
10 days ago
 
 
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I had some unexpected flooding. The crew came out really quickly. Connor and Ian were great at the mitigation work
  
 
 
 
 
 
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 Cathy Grier 
 
11 days ago
 
 
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TCM Restoration representatives Madisyn, Cristopher, & Cameron were amazing. Very professional, knowledgeable, and polite. They explained all the steps along the way during the process. Also made me aware of a current leak I needed to repair before closing out their process. Excellent with clean-up allowing the next stage after the mold remediation. I highly recommend TCM for any future problems I may have in the future. They're my 1st call!! Thank you guys so much. You made it painless for me.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Stephanie Aicher 
 
18 days ago
 
 
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Bianca and her team were professional and wonderful to work with. They were well organized, prompt in communicating and helped me consider second and third impacts to our immediate task. When things go sideways and you need to pack up your stuff, I highly recommend using this excellent team.
  
 
 
 
 
 
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 Leslie Johnson 
 
18 days ago
 
 
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TCM has been amazing! Our septic backed up into our basement and it was a mess. Our realtor gave us TCMs number to respond and they have been wonderful from that phone call on. They take exceptional care of not just your home, but you as well. They talked through every part of the mitigation process with us, helped save belongings, and worked safely and diligently in the clean up process. We were so happy with everything they have done for us and  would recommend them to anyone. Thank you especially to John, Connor, Ian, Chris and Taylor. Ian did a fantastic job every visit with his crew. Exceptional job by all!
  
 
 
 
 
 
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 Hank Davis 
 
24 days ago
 
 
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Thanks Chris for being thorough, communicative and easy to work with.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 terry posenjak 
 
34 days ago
 
 
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Great team, did a good job and quick.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Donna Breeden 
 
63 days ago
 
 
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TCM Restoration in the Matanuska Valley did an excellent job getting rid of black mold in my closet. Mathew and Cameron protected the closet and surrounding area by taping plastic around entrances. They cleared the mold and used a machine to clean the air. They work quick and efficiently, were excellent at clean up and communicating arrival times. They have one crew for the mold removal and another for the reconstruction.