Water extraction equipment removing standing water from a flooded basement storage room

Board-Up, Smoke Cleanup, and Rebuild

24/7 Fire and Smoke Damage Restoration Services

TCM Restoration provides 24/7 fire and smoke damage restoration for homes and businesses across Anchorage and the Mat-Su Valley. After a chimney, wood stove, kitchen, or electrical fire, our IICRC-certified technicians secure the building, remove the soot and smoke odor, and clean your belongings. Then we rebuild what the fire destroyed, so your property is ready to live or work in again.

  • Crews on site in about 60 minutes
  • Board-up and roof tarping, day or night
  • We work directly with all major insurance carriers
  • Repairs from framing to final paint

Credentials

Certified Fire and Smoke Damage Restoration Professionals

IICRC-certified technicians handle every fire job we take on, so soot and smoke are cleaned to the restoration industry’s standards, not guesswork. We also hold an A+ rating with the Better Business Bureau, so you can check our record before you let anyone inside.

IICRC, Institute of Inspection Cleaning and Restoration Certification
United States Environmental Protection Agency
BBB Accredited Business, A+ rating
The TCM Restoration team gathered outside the company facility under the TCM Restoration and Cleaning sign

Why Choose TCM Restoration

Why Property Owners Choose TCM Restoration for Fire Damage

After a fire, you’re left with a damaged building, a claim to file, and a smell that seems to be in everything you own. We take that load off your hands. Crews from our Anchorage and Palmer offices secure the property right away and clean the structure and your belongings. Then we rebuild what burned, so you deal with one company from start to finish.

We’ve served Anchorage and the Mat-Su Valley since 1996, so we know where smoke and soot hide long after the flames are out. Your project manager walks you through each stage, from board-up to rebuild, so you know what’s coming before it happens.

Fire or Smoke Damage? Call TCM Restoration Now

Once the fire department clears the building, call us, and we’ll send a crew to secure it and start the cleanup.

Call Now: 866-615-3717

How Fire and Smoke Restoration Works

Our Fire and Smoke Damage Restoration Process

  1. We answer and secure the property

    Someone answers your call 24/7, and a crew typically arrives in about 60 minutes. We board up broken windows and doors and tarp any roof openings to keep out weather and intruders.

  2. We assess the damage and pack out belongings

    We walk every room to see how far the soot and odor spread, then build a restoration plan. Belongings are tagged, inventoried, padded, and packed out to reduce the risk of damage while we work.

  3. We clean the soot and remove the odor

    We tear out materials too burned to keep, then clean soot from walls, ceilings, and framing with dry sponging, wet cleaning, or soda blasting. Thermal fogging and air scrubbers remove the lingering smoke odor.

  4. We rebuild your property

    If there’s a claim, we send your adjuster our estimate and contents inventory first. Then our construction team replaces the burned framing, drywall, and finishes, and your belongings come back when the rooms are ready.

Heavy rain overflowing a roof gutter onto the side of a house

What’s Included

What Our Fire and Smoke Damage Restoration Includes

  • Emergency board-up of windows, doors, and roof openings
  • A damage assessment and a written restoration plan
  • Contents pack-out with tagging and a full inventory
  • Careful padding and packing for every item we move
  • Cleaning, polishing, and deodorizing your belongings
  • Storage at our facility while we work
  • Soot removal with dry sponging and wet cleaning
  • Soda blasting for soot embedded in framing
  • Thermal fogging to neutralize smoke odor
  • Drying out water left by firefighting
  • Rebuilding of every room the fire damaged

Reviews

200+ Google Reviews From Anchorage and Mat-Su Customers

Posted on Google Google
Richard Webb profile picture
Richard Webb
1 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I am very grateful for the attention given to me by TCM. Connor & Ian came to the house quickly and began mitigation of the water damage. Removed some problem padding & started the drying & dehydration process. Looking forward to a successful outcome.
Posted on Google Google
Joseph Toffolo profile picture
Joseph Toffolo
1 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had some unexpected flooding. The crew came out really quickly. Connor and Ian were great at the mitigation work
Posted on Google Google
Cheri Gillian profile picture
Cheri Gillian
1 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very good work, showed up exactly as promised and completed work efficiently and professionally. Their services are in-demand, so scheduling quickly is key as your remediation date will still be several weeks out. I will call TCM again should I need similar services in the future. Only two reasons I stopped short of giving 5 stars: 1) The proof is in the pudding. That is, the work looks excellent at this time. Only time will reveal whether or not the mold was completely removed. And, 2) Due to various timing issues, it took several calls from me to initially connect with the scheduler--a lovely person who apologized for the delay. I recommend TCM.
Posted on Google Google
Cathy Grier profile picture
Cathy Grier
2 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
TCM Restoration representatives Madisyn, Cristopher, & Cameron were amazing. Very professional, knowledgeable, and polite. They explained all the steps along the way during the process. Also made me aware of a current leak I needed to repair before closing out their process. Excellent with clean-up allowing the next stage after the mold remediation. I highly recommend TCM for any future problems I may have in the future. They're my 1st call!! Thank you guys so much. You made it painless for me.
Posted on Google Google
Stephanie Aicher profile picture
Stephanie Aicher
9 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Bianca and her team were professional and wonderful to work with. They were well organized, prompt in communicating and helped me consider second and third impacts to our immediate task. When things go sideways and you need to pack up your stuff, I highly recommend using this excellent team.
Posted on Google Google
Leslie Johnson profile picture
Leslie Johnson
9 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
TCM has been amazing! Our septic backed up into our basement and it was a mess. Our realtor gave us TCMs number to respond and they have been wonderful from that phone call on. They take exceptional care of not just your home, but you as well. They talked through every part of the mitigation process with us, helped save belongings, and worked safely and diligently in the clean up process. We were so happy with everything they have done for us and would recommend them to anyone. Thank you especially to John, Connor, Ian, Chris and Taylor. Ian did a fantastic job every visit with his crew. Exceptional job by all!
Posted on Google Google
Hank Davis profile picture
Hank Davis
15 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Thanks Chris for being thorough, communicative and easy to work with.
Posted on Google Google
Thomas profile picture
Thomas
18 days ago
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Our small HoA needed crawlspace cleaning due to previous flooding for one of the Units. TCM Restoration was great in getting the mold mess removed, and the tarps/insulation replaced. Will definitely look to using them again in the future!
Posted on Google Google
terry posenjak profile picture
terry posenjak
25 days ago
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Great team, did a good job and quick.
Posted on Google Google
Nolan Heath profile picture
Nolan Heath
36 days ago
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+4
First of all I hope nobody has to go through a fire. However TCM worked well with our insurance representatives to determine what was damaged and what could be cleaned and stored until we can get back into our home. TCM also provided us with a detailed list/with pictures of all the stored items. They removed most of the damaged goods from the house and garage once they had the OK from the insurance company. There were some items that they couldn’t put in the dumpster (fluids or equipment with fluids, freezer, fridge, and heavy or bulky items that they still need to dispose of. This has taken longer than needed. They have the new framing completed but still waiting on the roofing contractor to return and finish with the shingles and siding. We are 5 months into this project estimated at 8-10 months. Estimates for some additional work that we were considering as upgrades out of our pocket were exceptionally high so we have decided not to do them. There were a couple estimates that were reasonably priced. So far we are pleased with the work. It is quality work. We understand the challenges of getting contractors when there is so few of them that are good and so much work to do. We sure appreciate them

Service Areas

Fire and Smoke Damage Restoration Across Anchorage and the Mat-Su Valley

Our Anchorage office secures and cleans up fire-damaged properties from Eagle River to Girdwood, and our Palmer office answers fire calls anywhere in the Mat-Su Valley.

Anchorage, Eagle River, Chugiak, JBER, and Girdwood

8535 Dimond D Cir Suite G

Anchorage, AK 99515

Restoration in Anchorage →

Palmer, Wasilla, Big Lake, Houston, and the Mat-Su Valley

5856 E Shop Cir Suite A

Palmer, AK 99645

Restoration in Palmer →

Anchorage Area

AnchorageEagle RiverChugiakPeters CreekBirchwoodJBERGirdwood

Mat-Su Valley

PalmerWasillaKnik-FairviewGatewayButteLazy MountainMeadow LakesBig LakeHoustonWillowSutton-Alpine

We also take on large commercial projects statewide. Call to confirm coverage.

Restoration FAQs

Anchorage and Mat-Su Fire and Smoke Damage Restoration FAQs

Non-Emergency Projects

Request a Free Estimate

Tell us what happened, and a coordinator will call to schedule a visit. The form has three short steps and takes about a minute.

Damage happening right now?

Call us instead of filling out the form, and we’ll send a crew right away.

Call Now: 866-615-3717