Water, Fire, and Mold Restoration in Palmer, AK, and the Mat-Su Valley
TCM Restoration has served the Mat-Su Valley since 1996, and today we clean up and rebuild homes and businesses across the Valley after frozen pipes, windstorms, chimney fires, and mold. Our crews work out of our Palmer office and cover the whole Valley, and someone answers the phone 24/7.
What We Do
Restoration Services for Mat-Su Valley Homes and Businesses
Our Palmer crews handle the cleanup and the rebuild in every kind of Valley property, from cabins outside Willow to older homes near downtown Palmer and new builds in Knik-Fairview.
Water Damage Restoration
We pump out the water from a burst washer hose or an overflowing tub, then keep air movers and dehumidifiers running until the framing and subfloor test dry.
Water damage services →Fire and Smoke Damage
An oil furnace puffback can coat every room in sticky, oily soot, and a house fire can burn into the framing, so we clean the soot off every surface, deodorize the house, and rebuild what burned.
Fire damage services →Mold Remediation
A torn crawl space vapor barrier or a bath fan venting into the attic lets mold grow out of sight. We clean the framing, replace the moldy insulation, and ensure the barrier or fan is fixed and no more moisture is getting in.
Mold remediation →Reconstruction
Once the damaged walls, floors, and roofing are torn out, we put it all back, taking your home or cabin from bare framing to finished rooms.
Reconstruction services →Contents Cleaning and Pack-Out
Smoke- or water-damaged belongings are tagged, packed, and cleaned at our facility, then kept there safely while your property is repaired.
Contents cleaning →Credentials
Certified and Accredited Restoration Experts in Palmer
Every job out of our Palmer office is handled by IICRC-certified technicians, so the people cleaning and drying your property are trained to the restoration industry’s standards. The Better Business Bureau rates us A+, so you have a record to check before you call.
Why Choose TCM Restoration in Palmer
Why Mat-Su Valley Property Owners Choose TCM Restoration
Based in Palmer
Our Palmer office puts crews and drying equipment in the middle of the Valley, so help doesn’t have to come up the Glenn Highway from Anchorage.
Voted Best of the Valley
The people who live here pick the winners, and they’ve chosen TCM Restoration more than once, so you’re calling a company the Valley already knows.
Alaska’s largest restoration company
We have the crews and equipment for anything from one burst pipe to a large commercial loss.
One contact from start to finish
One project manager runs your job from cleanup through rebuild and handles the back-and-forth with your insurance adjuster, so you have one person to call with every question.
Property Damage Emergency in Palmer or Wasilla? Call TCM Restoration
Our Palmer office answers day or night, and we’ll get a crew on the way to stop the damage.
Reviews
200+ Google Reviews From Anchorage and Mat-Su Customers
Service Areas
Restoration Services Across Palmer, Wasilla, and the Mat-Su Valley
Our Palmer office covers the Mat-Su Valley, from Palmer, Wasilla, and Knik-Fairview to Big Lake, Willow, and Sutton-Alpine. A crew typically reaches Palmer and Wasilla in about 60 minutes, and outlying areas take longer depending on the roads. For Anchorage, Eagle River, and Girdwood, our Anchorage office sends the crew.
Palmer
Palmer, Wasilla, Big Lake, Houston, and the Mat-Su Valley
5856 E Shop Cir Suite A
Palmer, AK 99645
24/7 for Emergency Services
866-896-5339
Anchorage
Anchorage, Eagle River, Chugiak, JBER, and Girdwood
8535 Dimond D Cir Suite G
Anchorage, AK 99515
24/7 for Emergency Services
866-615-3717
Restoration in Anchorage →
Anchorage Area
AnchorageEagle RiverChugiakPeters CreekBirchwoodJBERGirdwood
Mat-Su Valley
WasillaKnik-FairviewGatewayButteLazy MountainFarm LoopFishhookMeadow LakesBig LakeHoustonWillowSutton-Alpine
We also take on large commercial projects statewide. Call to confirm coverage.
Restoration FAQs
Restoration FAQs for Palmer and Mat-Su Property Owners
Can you clean up the soot after a chimney fire or a wood stove that smoked up the house?
Yes. Soot is fine enough to work into walls, ceilings, upholstery, and clothing, and household cleaners tend to smear it instead of removing it. Wood stove and chimney soot is usually dry and powdery, so we vacuum it up and dry-sponge the walls and ceilings before any wet cleaning. Then we run air scrubbers and clean the ductwork if soot got into it. If the fire got into the roof or attic, we board it up and rebuild it. Wood is the main heat source in about one in five homes in Sutton-Alpine and nearly one in four in Willow.
What can you save after our septic system backs up into the house?
Hard surfaces and many of your belongings. Tile and concrete can be cleaned and disinfected, and so can glass, ceramic, and metal items. Sewage is heavily contaminated, though, so any carpet, pad, upholstered furniture, drywall, and insulation it soaked usually have to go. We remove what can’t be saved, disinfect and dry the area, and rebuild the walls and floors. Most homes in the Mat-Su Valley are on private septic systems.
Will my laminate or vinyl plank floors have to be replaced after a leak?
Laminate usually does, but vinyl plank can sometimes be saved. Laminate tends to soak up water and separate at the seams, and swollen planks can’t be dried back into shape, so they’re replaced. Vinyl doesn’t absorb water, but a leak can sit under it against the subfloor without showing. We lift the vinyl so the subfloor can dry and check it with moisture readings. If the water was clean and the planks dried quickly without mold, they can sometimes be relaid.
Can mold inside the air ducts be cleaned out?
Usually, if the ducts are bare sheet metal. Ducts lined with fiberglass insulation can’t be cleaned well enough to keep the mold from growing back, so moldy lining or insulated duct board has to be replaced. Until the ducts are cleaned or replaced, the furnace fan or forced-air system should stay off so it doesn’t blow spores through the house. We clean the sheet-metal ducts, and before the system runs again, we ensure the moisture source that fed the mold is fixed.
Can water-damaged photos and important papers be saved?
Often, if they’re dealt with quickly. Papers and photos that stay wet for more than a couple of days can start to grow mold, so wet papers that can’t be air-dried in time are usually frozen until they can be dried properly. Old photos and negatives are the exception. They should never be frozen, so they’re air-dried instead. Leave photos that are stuck together as they are rather than pulling them apart, and we’ll pack them out carefully with the rest of your belongings.
Can you rebuild in the middle of winter?
Yes, most of it. Once any openings in the roof or walls are tarped or closed in and the building is heated, the inside work goes ahead, from framing and drywall to flooring, cabinets, and paint. Winter mostly slows the outside work. Palmer’s average highs stay below freezing from November through February, when the sealant strips on new shingles may not bond until warmer weather, so manufacturers call for sealing them by hand. Exterior paint waits for a milder stretch.