Water Extraction, Drying, and Repair
24/7 Water Damage Restoration & Flood Cleanup Services
TCM Restoration provides 24/7 water damage restoration for homes and businesses across Anchorage and the Mat-Su Valley. After a burst pipe, ice dam, appliance leak, or failed water heater, our IICRC-certified technicians extract the water and dry the structure, and we replace what can’t be saved, so your property is back to the way it was before the water got in.
- Crews on site in about 60 minutes
- Drying checked every day until it’s done
- We work directly with all major insurance carriers
- Repairs from drywall to paint
Credentials
Certified Water Damage Restoration Professionals
Every technician we send is IICRC-certified, so your property is dried to the restoration industry’s water damage standards. You can also look up our A+ rating with the Better Business Bureau to see how we treat customers before you let our crew inside.
Why Choose TCM Restoration
Why Property Owners Choose TCM Restoration for Water Damage
A burst pipe or flooded basement turns your week upside down, and the water keeps soaking into walls, insulation, and subfloors while you figure out what to do. We take that off your plate. Crews head out from our Anchorage and Palmer offices as soon as you call, and the same company that dries your property also repairs it, so you’re not hiring a second contractor once the water is gone.
We’ve served Anchorage and the Mat-Su Valley through Alaska winters since 1996, so we know where water hides in buildings here. Your project manager checks in with you as the drying and repairs move along, so you’re never left guessing how close you are to moving back in or reopening.
Water Coming In Right Now? Call TCM Restoration
Someone answers day or night, and we’ll send a crew to extract the water and start drying.
How Water Damage Restoration Works
Our Water Damage Restoration Process
We answer and send a crew
We answer 24/7 and typically have a crew at your property in about 60 minutes. The crew finds where the water is coming from and makes sure the area is safe to work in.
We extract the water and protect your belongings
We move furniture and belongings out of harm’s way and pump out the standing water. Then we pull water from the carpet and pad before it soaks any deeper into the floor.
We dry the structure
We lift carpet to dry it with its pad and cut out drywall only where it can’t be saved. Air movers and dehumidifiers then run until readings show everything is dry.
We repair your property
If you’re filing a claim, your adjuster gets our photos and repair estimate first. Then our construction team repairs the drywall, reinstalls the carpet, and paints, so each room is ready to use again.
What’s Included
What Our Water Damage Restoration Includes
- Emergency water extraction, day or night
- Moving and protecting your furniture and belongings
- Moisture mapping behind walls and under floors
- Carpet lifted and dried in place when it can be saved
- Carpet pad assessed and saved whenever possible
- Mildewcide treatment for wet flooring
- Commercial air movers and dehumidifiers
- Daily moisture checks until the structure is dry
- Cleaning and restoring your affected belongings
- Carpet and pad reinstalled once everything is dry
- Ceiling and drywall repairs
- Painting and finishing
Related Restoration Services
More Restoration Services From TCM Restoration
A water loss often needs more than drying, such as cleaning wet belongings, removing mold, or rebuilding rooms, and our own crews take care of all of it.
Fire and Smoke Damage
Firefighting leaves a building soaked as well as burned, so our fire crews dry the structure while they clean soot from every surface and remove the smoke odor.
Fire damage services →Mold Remediation
When a slow leak or a wet crawl space has already grown mold, we seal off the area and remove it before any walls are closed back up.
Mold remediation →Reconstruction
When drywall, flooring, or cabinets have to come out, our licensed construction team rebuilds them once the structure is dry, matching what was there before to the best of our ability.
Reconstruction services →Contents Cleaning and Pack-Out
Wet furniture, documents, and photos can often be saved. We pack them out, restore what can be saved, and keep everything at our facility until your property is ready.
Contents cleaning →Reviews
200+ Google Reviews From Anchorage and Mat-Su Customers
Service Areas
Water Damage Restoration Across Anchorage and the Mat-Su Valley
If water is coming into a home or business in Anchorage, Eagle River, Chugiak, or Girdwood, call our Anchorage office. For Palmer, Wasilla, Big Lake, and the rest of the Mat-Su Valley, our Palmer office sends the crew.
Anchorage
Anchorage, Eagle River, Chugiak, JBER, and Girdwood
8535 Dimond D Cir Suite G
Anchorage, AK 99515
24/7 for Emergency Services
866-615-3717
Restoration in Anchorage →
Palmer
Palmer, Wasilla, Big Lake, Houston, and the Mat-Su Valley
5856 E Shop Cir Suite A
Palmer, AK 99645
24/7 for Emergency Services
866-896-5339
Restoration in Palmer →
Restoration FAQs
Anchorage and Mat-Su Water Damage Restoration FAQs
What’s the difference between water mitigation and water damage restoration?
Mitigation stops the damage from spreading, and restoration repairs it. Mitigation is the emergency work, like extracting the water, moving belongings out of the way, and drying the structure. Restoration is the repair work that follows, such as replacing drywall, reinstalling carpet, and painting. We handle both, so one company sees your property through from the first call to the finished rooms.
How do you find water hidden behind walls and under floors?
With moisture meters. Water wicks up drywall and spreads under flooring well past the wet spot you can see, so we take readings in the walls, floors, and ceilings around the leak and map how far it traveled. That map tells us which sections can be dried in place and which must be opened, so we tear out only what’s necessary.
Does it matter what kind of water caused the damage?
Yes. Clean water from a broken supply line or water heater usually lets us dry and keep most of the carpet, pad, and drywall it reached. A sewer backup is always treated as contaminated, and groundwater or surface runoff usually is too, so the porous materials they soaked come out before we disinfect and dry the area. Even clean water picks up contamination the longer it sits, so the sooner we start, the more we can save.
Can water-damaged hardwood floors be saved?
Often, yes, when the water was clean and drying starts quickly. Boards that have cupped can flatten again as moisture leaves them, so we dry them gradually and check the subfloor underneath as well. Sanding and refinishing wait until the boards read dry. Boards that have buckled loose, or stay badly cupped after drying, usually need to be replaced.
How do you keep mold from growing after water damage?
By drying the structure as fast as possible. Mold needs moisture to grow, so we extract the water as soon as we arrive, treat wet flooring with mildewcide, and keep our equipment running until moisture readings show the building is dry. Walls and floors stay open until then, so mold can’t start behind new drywall.
How do you know my property is completely dry?
We measure it. Wood, drywall, and flooring can feel dry on the surface while the inside is still wet, so we compare moisture readings in the damaged areas with readings from the same materials in a part of the building the water never reached. When those numbers match, the structure is dry and repairs can start.
Non-Emergency Projects
Request a Free Estimate
Tell us what happened, and a coordinator will call to schedule a visit. The form has three short steps and takes about a minute.
Damage happening right now?
Call us instead of filling out the form, and we’ll send a crew right away.
Call Now: 866-615-3717Tell us about your situation.
We’ll call you back within standard business hours.